Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. They’re friendly, patient problem solvers who enjoy multitasking and working in a dynamic, safe environment. Customer Service Agents are often the first Southwest Employee our Customers interact with during their travel experience and set a hospitable tone for our Customers’ trip. Our Customer Service Agents extend Hospitality to Southwest’s Customers at the ticket counter, baggage service office, and gate area. The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel.
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